Terms of Service
Thank you for purchasing Services from Ancilla Corporation. We look forward to supporting you through your job search or career growth. We are firmly committed to providing an outstanding customer experience and delivering end products that exceed your expectations. If you have any questions please contact us.
You have engaged Ancilla Corporation to provide career-related consulting services. You affirm your knowledge and agreement to the following:
Confidentiality
Your identity and the nature of your sessions will be kept private from any third parties unless you provide written consent. The expectation would be when legal demands require that confidential material is released. You agree to hold Ancilla Corporation’s information in confidence and not to release to any third parties unless we provide written consent.
Document Integrity
Assuming you have ordered a service that includes a written product, we will be constructing and editing your materials in Microsoft Word, using standard PC fonts. We request that you have the ability to read and provide feedback via Microsoft Word’s track changes feature. We’ll be using our team’s advanced proofreading and editing techniques to help ensure the correctness and accuracy of your final documents. In engaging our services, you accept final responsibility to proofread each deliverable closely and give final approval upon completion.
Turnaround Time / Scheduling
On each Services page and Frequently Asked Questions, we regularly post and update our current availability. Once you place an order and schedule the meeting via our online calendar portal, you will receive an immediate confirmation email, which will contain next steps for the project. You will then, within one business day, receive a comprehensive email if that is part of the service you ordered.
In order for us to help you move through the project efficiently, we ask that you promptly complete and return any provided questionnaire and/or forward materials that we request. Our turnaround times will directly correlate with your timing in providing us completed questionnaire, requested supplemental input, responses to our inquiries and feedback on works in progress.
Ancilla Corporation reserves the right to extend the deadline of the project and/or quote an expanded project fee if you request or require work that extends beyond the scope of the service or service ordered.
Refund Policy
Payments for completed services are non-refundable. If you order a service and do not utilize all the components of it, we do not adjust pricing. However, we will accommodate you should you wish to delay any project elements in the short-term up to 21 days. If you discontinue communication with us, we reserve the right to consider your project completed within 21 days of your initial purchase.
Quality / Satisfaction Guarantee
We guarantee quality work and will work with you to maximize the effectiveness of your strategy and/or your written documents. We do not guarantee a job, promotion or other results. In engaging our services, you agree that you have full responsibility for building and executing an impactful job search strategy. If, however, you are unsatisfied with the product we create for you, you may request a revision for up to 2 weeks after receipt of a final draft if service allows.
You are expected to provide feedback/edits on any documents provided to you within 3 days of receiving the document. If we do not receive comments from you or a request for an extension within 5 days of our delivery of a document to you, we will consider your service complete. You are expected to provide responses to any questions posed during your consult within 2 days of receiving those questions. If we do not receive answers or a request for an extension from you within 5 days, we will consider your service complete.
Agreement to Participate Fully in the Process
Our ability to help you transform your resume, LinkedIn profile, cover letter, career consultation, and/or job search strategy is dependent on your willingness to partner with us through the process. Your input via questionnaires, consulting sessions, follow up questions, and emails are vital. In engaging our services, you agree that you will complete the requested questionnaire(s) and participate fully and cooperatively in our information gathering processes. In exchange for your participation, we will provide our professional writing, coaching, and strategy services. Your contributions to the process will be extremely beneficial to you and help ensure exceptional results.
Liability
Ancilla Corporation is not liable for any inaccurate, incorrect, or misleading information in the prepared materials; the client has an opportunity to review all materials prior to use.
Ancilla Corporation will not confirm or attempt to verify information provided by the client and will not be responsible for the accuracy or truthfulness of the information provided by the client. Ancilla Corporation is not responsible or liable for consequential damages of any kind. All services, consultancy, and materials provided must be approved by you prior to use, therefore, you agree to indemnify and hold harmless Ancilla Corporation for any services provided or delivered.
In engaging the services of Ancilla Corporation, you expressly agree to all terms outlined in this agreement. If you have any questions, don’t hesitate to contact us .